Privacy policy
Short version: we collect what we need to rent you tooling, we use analytics to improve the site, and we don't sell your information.
Last updated: October 12, 2026
Who we are
AugerVault LLC operates augervault.com and rents foundation and rock drilling tooling in South Florida. Privacy questions: privacy@augervault.com.
What we collect
- Forms you submit: name, company, phone, email, rental dates, jobsite address, PO number and job notes; for credit applications, business, AP, reference and bank details.
- Communications: emails, calls and texts you send us.
- Usage data: pages visited, device and browser type, and approximate location, collected through Google Analytics cookies, plus standard server logs kept by our host.
We don't take card payments on the Site.
How we use it
- Confirm and fulfil reservations, pickups and returns
- Answer quotes and questions
- Review credit applications and bill accounts
- Meet tax, accounting and legal obligations
- Understand how the Site is used and improve it
We don't sell your information or use it for automated decision-making.
Service providers
- Netlify — hosting and form submissions
- Google Analytics — site usage statistics (uses cookies)
- Google Fonts — font delivery
- Our payment processor, for invoices paid by card
Cookies
Google Analytics sets cookies to count visits and see which pages are used. You can block or delete cookies in your browser settings, or use Google's opt-out add-on, without affecting reservations.
How long we keep it
- Quote requests without a rental: 12 months
- Rentals and invoices: 7 years (tax and accounting)
- Email correspondence: life of the account plus 2 years
Your choices
You can ask for a copy of your information, correct it, delete it (subject to legal retention) or opt out of non-essential messages. Email privacy@augervault.com; we reply within 30 days.
Security
The Site uses HTTPS, and access to personal data is limited to people who need it. No system is perfectly secure — tell us right away if you suspect a problem.
Children
The Site is for business customers. We don't knowingly collect information from anyone under 18.
Changes
We'll post updates here and change the date at the top.
Questions? rent@augervault.com · (305) 462-1848